Support and Maintenance

Support and Maintenance

We provide professional support and maintenance service, which allows the continuous activity of your website and continuous use by the users. Maintenance and support agreement includes professional consulting. Dyfort company offers two different agreement types:

• Yearly maintenance agreement according to predefined SLA
• Support according to "bank hours" monthly/ quarterly/yearly

These agreements allow your organization to consume: complementary services, malfunctions solutions, a safe development environment, technical assistance, and infrastructure expansions in case of a heavy burden on the system.
Your business success largely depends on long-term support and maintenance services. Dyfort is committed to providing its customers with professional service and personal approach, precise responses to their professional and business needs. Our clients always feel that they are in safe and professional hands and can focus on their core business, while we will reduce their running costs and continuously improve their system performance.

The maintenance and Support agreement allows your business to maintain system integrity, source code, documentation, modification, cross-browser compatibility, troubleshooting, and more. In addition to that, maintenance and/or support agreements allow you to upgrade and update your website, as well as improve the graphics and add content. CMS content management system will allow you to upgrade and update the content, add new modules, and launch new services if needed.

 

Web Hosting

As a part of web hosting services, servers are allocated according to the required website or application infrastructure, with dynamic adjustment of the bandwidth, according to the carried traffic. Website hosting includes ongoing maintenance and support, updates, backups, email, anti-virus systems, burden monitoring, statistics, intactness checking, and more.

Web hosting services, on one hand, allow the organization to focus on its core business and on the other hand guarantees flexibility regarding all infrastructure and bandwidth issues. All this is according to ongoing changes in the organization's needs and with full control over the website's management. Storage is executed on secured servers and only after we set up your database servers, storage space, and traffic capacity (bandwidth). Customers that choose Dyfort as their web hosting company can independently manage their system on daily basis.