Support and Maintenance

Support and Maintenance:

Ensuring the seamless operation of your website, Dyfort delivers professional support and maintenance services designed for continuous user engagement. Our comprehensive maintenance and support agreements come bundled with expert consulting, offering flexibility through two distinct agreement types:

  1. Yearly Maintenance Agreement: This agreement operates in accordance with predefined Service Level Agreements (SLAs), ensuring sustained reliability and performance.

  2. Support on "Bank Hours" Basis: Tailored to your needs, this agreement provides monthly, quarterly, or yearly support, allowing your organization to access complementary services, resolve malfunctions, establish a secure development environment, receive technical assistance, and scale infrastructure in response to system demands.

Long-term success hinges on robust support and maintenance services, and Dyfort is unwaveringly committed to providing professional service and a personalized approach. Clients entrust us with their systems, confident in the knowledge that they can focus on core business functions while we optimize performance, cut running costs, and ensure continuous improvement.

The maintenance and support agreement empowers your business to uphold system integrity, manage source code, documentation, modifications, cross-browser compatibility, troubleshooting, and more. Furthermore, these agreements facilitate website upgrades, updates, graphical enhancements, content additions, and utilization of the CMS content management system for seamless content and service expansion.

Web Hosting:

Dyfort's web hosting services are tailored to your website or application infrastructure needs, dynamically adjusting server allocation and bandwidth based on traffic patterns. This comprehensive hosting solution includes ongoing maintenance and support, updates, backups, email services, anti-virus systems, burden monitoring, statistics, integrity checks, and more.

Our web hosting services strike a balance between enabling your organization to concentrate on core business activities and providing flexibility in managing infrastructure and bandwidth. This adaptability aligns with the evolving needs of your organization, granting full control over website management. Secure servers store data, and once database servers, storage space, and bandwidth capacity are set up, Dyfort's clients enjoy the autonomy to independently manage their systems on a daily basis.